Serving Hospitality Since 2001
Trusted by Branded & Independent Properties
Long-Term Hospitality Partnerships
Experience That Inspired CruVu
Recognized by HSMAI, IAVA, WMA & More
Built by Hospitality Reputation Experts, not software developers.
CruVu™ is the newest hospitality service from Lodging Interactive, a company that has been helping hotels strengthen guest engagement, protect their online reputation, and grow their business since 2001. For more than 25 years, we've partnered exclusively with hotels, resorts, restaurants, and hospitality management companies, earning long-term relationships built on trust, performance, and exceptional client service.
“For over two decades, we’ve been helping hotels manage their online reputations. Through Commingle, we’ve spent years looking at what guests say after their stays. Eventually we started asking ourselves a different question: Why wait until the review is public? What if we could help hotels improve the experiences that create those reviews in the first place? That’s why we created CruVu.”
DJ Vallauri, Lodging Interactive Founder and CEO.
Over the years, we've analyzed and responded to millions of guest reviews, giving us a unique understanding of what shapes exceptional guest experiences. That experience led us to a simple realization: by the time a guest writes a public review, the experience is already over. We believed there had to be a better way.
CruVu was created as the natural evolution of reputation management, helping hospitality organizations transform everyday guest feedback into department recognition, operational insights, and meaningful coaching opportunities that strengthen the guest experience.
Today, Lodging Interactive's Hospitality Guest Experience, Guest Review Response & Reputation Management, and Digital Marketing Solutions help hospitality organizations create stronger guest experiences, build lasting trust, and drive long-term business growth. CruVu is the next evolution of that commitment and we're just getting started.
